ANNUAL REPORT SUMMARY 2024
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Messages from our leadership Financial highlights Our business model Our strategy Markets and performance Financial review Sustainability Our stakeholders Our governance Downloads EN FR

Airtel Africa is transforming lives across Africa.

We're connecting the unconnected, reaching the financially excluded and bridging the digital divide. Unlocking the extraordinary potential for people, businesses and economies to grow.

 

0.7m

Total customers

0

Sub-Saharan countries

0.4m

Data customers

0m

Airtel Money customers

Messages from our leadership

quote

The fact that we have also been able to deliver a strong financial performance in this economic context is testament to the scale of the untapped demand in sub-Saharan Africa, and to the resilience of our business model.

quote

Sunil Bharti Mittal

Chair

quote

As we continue to grow, we also continue to increase the positive impact we can have – and fulfil our purpose of transforming lives.

quote

Olusegun Ogunsanya

Chief executive officer

Financial highlights

A strong performance in constant currency terms reflects the clear runway for growth in our markets, though devaluations and economic turbulence had an impact on our reported currency performance.

 

Revenue

$0m

Constant currency 20.9% / Reported currency (5.3%)
EBITDA

$0m

Constant currency 21.3% / Reported currency (5.7%)
Operating profit

$0m

Constant currency 20.3% / Reported currency (6.7%)
Capex

$0m

$748 in 2022/23
Basic earnings per share

(0.4) cents

17.7 cents in 2022/23

EBITDA is an alternative performance measure (APM)

 

Read about our performance

Our business model

Our dynamic business model is underpinned by our sustainability strategy and delivers value to stakeholders while transforming lives through digitalisation and financial inclusion.

An efficient network and business structure in 14 markets across sub-Saharan Africa, which we continually improve through innovation

Delivering outstanding services and products, always aiming for best-in-class

Through a unique distribution network that is close to our customers

Offering simple, digitalised customer journeys and competitive pricing

To reach 152.7 million total customers

64.4 million data customers

38 million Airtel Money customers

Creating value for:

Our customers
Our economies
Our people
Our communities
Our shareholders

 

Our strategy

Our ‘Win with’ strategy aims to deliver long-term value for all our stakeholders. It is accelerated by our drive for digitalisation, and underpinned by the detailed framework of environmental, social and corporate governance (ESG) objectives in our sustainability strategy.

 

Airtel Strategy

Airtel Strategy

 

 

Read about our strategy

Markets and performance

We report mobile services performance across all our markets and within our three operating regions. We also report mobile money performance as a separate segment.

Mobile services

Meeting the demand for connection, through excellent execution.

Revenue

$4,338m

EBITDA

$2,115m

Nigeria – mobile services

Growing our customer base despite turbulent times.

Revenue

$1,503m

EBITDA

$811m

East Africa – mobile services

Focusing on connection: for customers, communities and our business.

Revenue

$1,622m

EBITDA

$788m

Francophone Africa – mobile services

A mobile-first market where data is driving growth.

Revenue

$1,213m

EBITDA

$512m

Mobile money

Expanding financial inclusion and becoming the currency of choice.

Revenue

$837m

EBITDA

$436m

Financial review

A resilient business able to seize growth opportunities while managing foreign exchange and macroeconomic volatility.

Group revenue in constant currency grew by 20.9%, supporting a 21.3% growth in constant currency EBITDA, despite inflationary pressures. However, currency devaluations had a significant impact on our reported currency financial performance. Despite the headwinds, our resilient business model and balance sheet strength give us the flexibility to continue executing on the opportunities our markets offer, enabling us to deliver on our ambitions to bridge the digital divide and drive financial inclusion.

quote

We continue to see sustained operating momentum with operating profit up 20.3% in constant currency despite macroeconomic headwinds. A sharp devaluation of the Nigerian naira during the period impacted our reported currency results.

quote

Jaideep Paul

Chief financial officer

Sustainability strategy

Our aim is to transform lives across Africa through increased digital and financial inclusion and access to essential educational resources. Our sustainability strategy sets out clear operational, social and environmental goals that help us deliver this vision.

Our sustainability strategy was launched in 2021, providing us with a framework through which we can drive social and economic growth for Africa and its people. The framework is built around four pillars to ensure clarity and focus for implementation. Under these pillars, we set out goals and commitments to improve the way we operate and drive the positive impact across our markets.

Pillar 1

Our business

We are committed to providing sub-Saharan Africa with safe, reliable and resilient telecommunications to drive economic growth and development.

 

Pillar 2
Our people

Our people are at the heart of our sustainability journey. By fostering an environment of diversity, inclusion and continuous learning, we’re not just investing in our people – we’re nurturing future leaders and innovators who will drive our business forward.

 

Pillar 3

Our community

Our dedication to supporting communities is brought to life through bridging digital and financial divides, and enhancing access to education.Through strategic partnerships and programmes, we’re empowering individuals and communities to shape their own futures.

Pillar 4
Our environment

Recognising the important role we play in environmental protection, we are committed to minimising our impact. Through initiatives aimed at reducing our GHG emissions and promoting a circular economy, we’re working towards a greener, more sustainable future for all.

 

Our stakeholders

Identifying our key stakeholders and their interests, needs and level of influence is fundamental to successfully engaging with them. We recognise stakeholders who we have the most significant impact on and who have the most material influence on our activities. This year we added media and non-profit or non-governmental organisations (NGOs) as new stakeholder groups.

Our customers
As of 31 March 2024, 152.7 million customers across Africa use our data, voice and mobile money services to connect, live and work.

Our people

Continually ensuring Airtel Africa is a great place to work involves creating effective ways to listen to our 4,132 full-time colleagues across 18 countries.

Our communities

With operations in 14 African countries, we live and work closely with our communities, doing all we can to support their needs and create positive change.

Partners and suppliers
We work with more than 2,700 partners and suppliers across Africa, including mobile brands, IT companies and telecoms infrastructure providers – with the top 100 accounting for 87% of our procurement.

Governments and regulators

We engage with governments and regulators in all our markets, supporting their ambitions for digital and financial inclusion. 

Shareholders
Through their investments, our shareholders enable us to deliver our strategy and create long-term value for all stakeholders.

Media
We appreciate the strong relationships we have with journalists and media organisations. We build and nurture these long-term mutually beneficial relationships in a range of ways.

NGOs
We work with NGO partners who are addressing issues including connectivity, education and financial inclusion. 

Our governance

Our robust governance mechanism has built resilience into our business and has uniquely shaped us to capitalise on market opportunities.

Our Board and executive leadership

We are committed to applying the highest standards of corporate governance, recognising that robust governance and culture underpin business success.

Our leadership

We have well-documented roles and responsibilities for directors, and a clear division of key responsibilities between our chair and CEO to help maintain a strong governance framework. You can read more about the responsibilities of our Board, chair, CEO, senior independent director and company secretary on our website.

Committee reports

We have five main governance committees: Audit and Risk, Remuneration, Nominations, Sustainability, and Market Disclosure. Each committee has written terms of reference which are available on our website.

Our compliance with the UK Corporate Governance Code

Airtel Africa plc ordinary shares have been trading on the main market of the London Stock Exchange since 3 July 2019, so we apply the principles and comply with the provisions of the 2018 UK Corporate Governance Code (the Code) and explain any noncompliance.

 

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Strategic
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Governance
report

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Financial
statements

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Business
reviews

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